Dear customers and partners,
As a dynamically developing company, our goal is to build trust in the quality of the services we offer, as well as to strengthen our position as a fair and reliable partner. Caring for our customers and their satisfaction with the services we offer means a lot to us, so building trust and partnership is our personal success.
In this aspect and given the uncertain situation in the coming months related to Covid 19 and with care for the health and safety of our customers, we were forced to make a difficult decision. We have to inform you that unfortunately Palace and Marina Hotels in Sunny day Resort will not be opened for the 2020 season!
In order to offer our clients an unforgettable experience, we have invested enormous efforts and considerable funds in renovating the hotel base, building the latest standards of a modern SPA center at the Palace Hotel with an area of 1400 square meters, Marina Hotel has been completely renovated. The general infrastructure of the complex, the park, the tennis courts and the alleys have been improved, so we will be happy to invite you to visit our hotels at Sunny Day Resort again in 2021.
To confirm our correct and partner attitude towards you, our loyal and regular customers who have already made their bookings for the 2020 season for Palace and Marina Hotel, we offer the following options:
- You can keep your reservation by changing your stay for a similar period in Season 2021, keeping the price and conditions of the original booking and if there is an amount paid in advance, it will be saved and transferred to the account for the reservation for 2021. Just send us the information about the new period and we will modify your reservation;
- You can cancel the reservation /no cancellation fees will be added/ with refunding the amount paid in advance /if such payment has already been made/.
You will later receive information about the procedures following the refunding of every canceled reservation.
Thank you in advance for your understanding and we sincerely apologize if we have caused you any inconvenience.
Be our special guests again in 2021!
For more information you can contact us by phone +359 88 835 3575 or send us a short inquiry to email:firstname.lastname@example.org