We are glad to have you as our guests!
The greatest satisfaction for our team is to see you again in our resort with your foamily and friends.
With gratitude for your trust, we have created our loyalty program.
What is the Loyalty Program?
Each Loyal Customer is entitled to a 3% discount on the room rate advertised on the hotel website.
Loyalty program rules:
1. Membership in the "Loyalty Program" program can be obtained by anyone who has made a direct reservation (through the hotel's website, by phone, our official e-mail or at the hotel's reception) for a minimum of 2 nights (without an intermediary) in any of our hotels and has expressed a desire to be included in the program.
3. A "Loyal Client" is only the reservation holder and the program conditions apply only to the room in which he/she is staying. The special discount is accumulated on only 1 card per booking.
4. The Loyal Customer discount is only available upon presenting the client's card at the Reception of the hotel.
5. The 3% discount is valid for any of the Sunny Day Resort s hotels (Palace Hotel 5* and Marina Hotel 4*). Two or more customer cards CANNOT be combined for the same reservation or the corresponding amounts paid in cash.
6. Customer card is issued only to persons of legal age. The card is named and is NOT transferable.
7. The terms and conditions of the "Loyal Client" program do NOT apply to participants in corporate events, group bookings at a special rate or bookings through third parties (agencies, online booking systems and group buying sites).
8. In the event that a "Loyal Client" has no nights booked within 1 calendar year, the customer card and number may be cancelled.
9. By registering for the "Loyal Client" program, you agree to receive news and updates about Sunny Day hotels. You may opt-out of receiving our newsletters at any time by sending an opt-out email to firstname.lastname@example.org
*Palace Hotel EOOD reserves the right to change the terms of this program in the event of force majeure, change of ownership or tax law changes in the Republic of Bulgaria.